New health measures and safety procedures
For more than 20 years, Hotel Porto Diakofti has placed an unwavering focus on the wellbeing of our most valued guests and colleagues in our property. We take pride in maintaining the highest ratings of cleanliness and hygiene all these years by our guests. Rest assured that this focus will be even more important and strict during the current corona virus crisis.
At Hotel Porto Diakofti we adapt our operation considering the new safety standards & hygiene protocols in accordance with the recommendations and guidelines by the World Health Organization and the Greek Government.
To ensure that our sanitary measures are exceedingly sufficient and according to the Greek government guidelines, we have been certified by the Greek ministry of tourism and the Hellenic Chamber of Hotels with the certification “HEALTH FIRST”. This certification has been created in order to guarantee that the appropriate safety standards and cleaning protocols are in place.
Should you have further questions about our safety procedures and making a reservation, please do not hesitate to contact us.
Every staff member will comply with the WHO hygiene and safety protocols (hand cleaning, antiseptic, keeping distance, etc) and has received expert training on our rigorous cleaning regime and operating practice. Extra attention is given on hygiene measures and the latest information of corona virus. All staff members have been trained on hygiene protocols and management of potential incidents.
In addition, every staff member is fully vaccinated since June 2021.
Arriving guests will be provided with sanitizers and the reception area will be disinfected frequently. The key-cards will be sanitized using antiseptic.
We love to greet and serve our guests; however during these circumstances we invest in technology for contactless solutions, where possible, designed to cater those who prefer no physical or material contact.
Cleaning & Housekeeping
According to our availability, check out time will be at 11.00 and check in will be at 15.00 in order to have additional time for the thorough cleaning and disinfection of the rooms. Alternatively, rooms will be left unoccupied for at least 24 hours before they welcome the next guests and check-out/check-in time will remain the same (12.00/14.00). Please let us know your arrival time in advance in order to avoid any delay and serve you with the best possible way.
The cleaning and housekeeping of the rooms, during the stay of our guests, is carried out daily while the change of the bed linen and towels will be done every three (3) days (for stays more than 3 days) or upon request and our housekeeping staff will be accessing the rooms, wearing PPE at all times.
In all cases, only COVID FREE certified products will be used and cleaning with steam in high temperature of all bedding, textiles and pillows will be applied.
A rigorous cleaning regime and thorough disinfection practices will also apply to all public areas and high-touch spaces during the day.
Food Safety Standards
Breakfast is served in a closed area (buffet). Guests are served on their own using disposable gloves that are offered by the hotel staff. The gloves are disposed of in a trash can located after the buffet. The guests must also disinfect their hands with antiseptic before and after using the gloves. Guests may have their breakfast in the open dining area of the hotel or they can take their breakfast in their room. In both cases, guests are served on their own. The staff is wearing PPE at all times.
All restaurant and bar seating areas are complying with government’s social distancing measures and all employees in the kitchen and restaurant are using personal protection equipment (masks, gloves, sanitation products) and are applying strict hygiene and distance measures.
Guests Care & Medical Support
We avoid overcrowding in all common areas. Hand sanitizer is available and we will encourage frequent use for staff and guests alike. Masks are available upon request. Infrared thermometers will be available at the front desk to conduct temperature checks of our guests upon request. Visiting guests or/and friends of our guests will be allowed at the hotel public areas (not in the rooms) with prior notice and communication with our reception.
Dear guests, please help us to keep yourselves and ourselves healthy and safe following the below guidelines:
- Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.
- Avoid unnecessary contact.
- Avoid touching eyes, mouth and nose.
- Cover the mouth with the elbow when coughing and sneezing.
- Keep at least one and a half meter (three feet) distance between you and others.
Thank you for your continued support and diligence in ensuring we move into a brighter future as soon as possible.
Last updated on January 01, 2022.